Supercharge YOUR PHONE SYSTEM
Managing your calls effectively can be a hassle. We make it a whole lot easier, cheaper, as well as more efficient and predictable with a tailored solution for your business.
Slash costs and increase productivity with a fully feature phone system
Setup your phone system, make changes or add users, queues or IVRs quickly and easily with a dedicated self-serve portal. Change your office hours, music-on-hold or run reports from one easy to use platform.
Manage your inbound calls through fully functional call queues with advanced dial options. From ring all, sequential ring, fewest answered to advanced skills based routing, we make call handling simple.
Custom on-hold music
Customise your music on hold to give your customers an easy listening experience with one of our royalty free audio clip or add in a personalized message with our ads on hold professional recording solutions.
Advanced Call Reporting
With a range of call reporting options, you will be able to make decisions on customer service quickly and easily, helping your customers spend less time on hold.
Work from anywhere
With 3CX, you can work from literally anywhere that you have an active internet connection. With free access to our mobile app, web client or desktop client, you and your staff will never miss another call.
Communicate better with a free web conferencing solution included as part of your phone system package. Conference from anywhere with the ability to dial into a call via your 3CX mobile app!
Let your admin team focus on what matters most with the help of an Auto-Attendant.
Guide your customers through your business departments using the interactive voice response tool getting them to where they need to be quicker without having your administration staff stopping what they're doing just to transfer a call.
Whether for compliance and training purposes, transcribing sales calls, or simply recording a conference call - never finish a call again feeling like you've missed something. Control your recordings on either Inbound, Outbound calls or both, the choice is yours!
Voicemail to Email
Never miss another voicemail again with our Voicemail To Email feature! Simply add your email address to your extension and whenever you receive a voicemail, we will send it to your email address automatically!